From SAP HCM to SAP HXM

Why HXM at all?

With the Human Experience Management (HXM) approach, SAP has committed itself to a new focus: the employee. Conventional HR systems were only developed with the needs and wishes of employees in mind to a limited extent. However, the latest findings strongly support the fact that companies can operate most successfully and sustainably when employees are treated not just as a resource, but as the heart of the organisation. For leaders and management alike, employee wellbeing should be a top priority. After all, when teams act autonomously and individual employees can contribute and implement ideas and this triggers a wave of positive Energy or even a spirit of optimism, this has a demonstrable impact on the company's overall performance. HXM wants to promote and repeat such inspiring experiences and motivating commitment and support them through the targeted use of Software.

Future of Work as a source of inspiration

The focus on employees is aimed at a new structuring of HR topics and a rethink with regard to the future of work. Here are a few examples to illustrate this change: Who still wants to be "recruited" today? The terminology is reminiscent of the military, where the term originally comes from. However, employees are looking for a career change, and very few recruitment processes cater to this desire. Similarly, nobody wants to be "on-boarded" or "off-boarded", because these terms have nothing to do with an upcoming flight. New employees want to feel welcome and like they belong - just like in a family - even if they have changed jobs. From the employees' point of view, HR IT systems are not about administration, but about ensuring that everything can be done as easily and with as little effort as possible. It's about feeling safe and secure, receiving their salary on time, being able to record working hours quickly and easily and knowing that all personal data and documents are stored correctly in accordance with the Data Protection Ordinance.

The focus of development is on people

Against this background, the consistent development of a system solution for human capital management into software for human experience management is a logical step. A solution that is no longer developed primarily for HR departments, but for employees and their experiences with individual HR processes. This HXM credo has always applied to the SAP SuccessFactors Suite. The design is geared towards extensive self-service options that can be used anywhere and at any time. And not just for changing data, but also for planning training and development opportunities, for example, for communication between managers and employees and for mutual feedback. With Qualtrics and the integration of Pulse sensors throughout the Employee Journey, valuable feedback can be collected from employees. This serves as a basis for decision-making and gives companies the opportunity to continuously develop further based on X data - i.e. the experiences and perceptions of employees.

Why migration is worthwhile

In addition to the change in perspective with regard to employees, migration is also worthwhile on a technological level. The infrastructure is standardised and the overall costs (total cost of ownership) for IT can be reduced. Switching to the cloud also means that HR immediately has access to numerous modern functionalities that can be continuously expanded on a modular basis. Younger generations, the often demanding digital natives, can be provided with modern and up-to-date tools. The self-service portal also increases their productivity.

The conversion of SAP HCM customers often takes place in phases, whereby experience is first gained with individual processes - often in the area of Talent Management. A modular migration is then possible until, for example, a new leading HR system is defined with the introduction of SAP SuccessFactors Employee Central . Thanks to the scalable solution, it is also possible to respond to changing business requirements. The HXM core of Qualtrics enables the additional availability of employee experience data, allowing strategic decisions to be made more effectively.

Modular structure for every company size

Whether SME or large international corporation: SAP HXM, specifically the SAP SuccessFactors HXM Suite, covers local legal requirements and supports both core operational processes and strategic changes. The operational HR core processes are optimally supported by the modules Employee Central and Employee Central Payroll . Thanks to the modular architecture, the core processes can be continuously supplemented with modules from the Talent Management area and put into operations in line with corporate priorities. In addition, SAP SuccessFactors not only fits perfectly with S/4 Hana, but also integrates seamlessly with classic SAP ERP solutions or any non-SAP solutions.

Finding the right provider

The course has been set for the move to the cloud and the countless advantages speak for themselves. For companies that want to tackle the migration, the question of the right implementation partner arises. HR Campus has been focussing on the transformation to the cloud from the very beginning and has preconfigured best practices and many years of project experience.

We will be happy to help you integrate the new landscape seamlessly into your peripheral systems. We are definitely no strangers to S/4 Hana or SAP Cloud Platform.

Find out more about the products SAP SuccessFactors and Qualtrics .