<5
Seconds response time
93 %
prefer chatbots
1'500
Hours saved
Sophie is the digital HR assistant for your employees and enriches your HR throughout the entire Employee Journey. She is the central point of contact for HR enquiries, tasks and processes. Sophie answers HR questions, reminds employees of important appointments or tasks, helps with data entry and much more.
Answering employee questions
With the help of AI (Artificial Intelligence), NLP (Natural Language Processing) and LLM (Large Language Models), Sophie recognises employee questions, compares them with a customisable knowledge database and answers them directly. Through frequent use, Sophie continuously learns and automatically improves her answers.
Examples:
- Reproduction of provisions for carrying over holiday days into the next year
- Information on internal development measures with the option to jump to the LMS
- Forwarding to an application form for an interim certificate
Self Services
Self Service enables employees to start HR enquiries directly in the chat. About Us Integration with systems such as UKG HRSD makes it easy to carry out processes such as requesting work confirmations or submitting a holiday request.
Sending reminders and tasks
Background links to calendars, databases or systems send personalised notifications for important events and current pending tasks for processing. Possible actions can be triggered directly in the chat.
