Creation of legally compliant, professional and individualised employment references

Swisscom AG's existing tool no longer met the requirements for process efficiency, which is why a project was launched to introduce a standard tool. The new swiss+ job reference tool, which is able to map the specific process steps, has made the process noticeably more efficient for everyone involved. Handling is more intuitive and HR employees are happy to take on certificate requests and process them more quickly. This positive result was achieved through pragmatic collaboration in a short space of time.